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Interview with Chef Charlie Trotter

Few chefs have impacted the modern American dining scene as much as Charlie Trotter, and few are so identified with the concept of excellence. His Charlie Trotter’s restaurant in Chicago, known for a vegetable-centric style of cooking and set-menu dining, has influenced top restaurants throughout the country, and he will soon open two others. This acclaimed chef has garnered nine James Beard Foundation awards, including "Outstanding Restaurant" (2000) and "Outstanding Chef" (1999). Wine Spectator named his restaurant "The Best Restaurant in the World for Wine & Food" (1998). In fact, there doesn’t seem to be a major industry award that this remarkable leader hasn’t won, and he’s a sought-after motivational speaker for groups from universities to franchises to international banks. The Main Course traveled to Chicago this fall to interview him at his Chicago restaurant on the eve of publication of his newest book (it’s the tenth to his credit), Raw.

What are the logistical problems and benefits in running a restaurant that serves only set menus?
In the early days, we needed to convince people to trust us with the degustation menu, and it’s a great accomplishment that we’ve built up that trust factor with our guests. Sixteen years into this, people who come to this restaurant know what’s going on, and they literally let us do what we want to do. The most trying thing is managing time. To serve eight to twelve courses per individual means that you’re probably going to take around three hours of their evening. For some, three hours is too rushed, and for others three hours is too long. So, in summation, it’s managing that time. It’s determining that the people over here at this table want the experience in two hours and ten minutes, and those at another table want the same experience in four hours. It’s a lot to juggle.

A look at one of your recent “Kitchen Table” menus listed an astonishing 16 courses. What do you keep in mind when designing such an ambitious menu, and how do you avoid giving your diners palate fatigue?
When putting together a tasting menu, or a degustation menu or a kaiseki meal, you’re always reminding yourself not to be redundant with texture, flavor or foodstuffs. It’s the responsibility of the chef to compose a mini-symphony, and there must be a relationship from beginning to end with regards to each dish you serve. The hardest thing we do is to conceive of 16 courses and not have, in the end, a diner asking himself, “What did I have?” A tasting menu is not the chef’s greatest hits. It’s everything making sense; course number seven is there because the diner has had the dishes leading up to it. There’s a building, a crescendo, a tapering, an ending, and conclusion to the meal. Again, it’s not unlike creating a musical score or writing a novel.

You’re opening “C” this winter in Los Cabos, Mexico. Is the concept similar to Charlie Trotter’s? And what challenges will you face running a restaurant across the border?
C Restaurant is in the Palmilla Resort, which is currently undergoing a $90 million renovation. We have a soft opening right around Christmas and the grand opening weekend is the first weekend of February. It won’t be Charlie Trotter’s from the standpoint of the degustation experience — for people at a resort that wouldn’t be appropriate. It will have the same philosophy as Charlie Trotter’s: everything will be made from scratch everyday, it’s a pure and clean product, and we’ll be working with local farmers and fishermen. It’s a seafood-oriented restaurant, with Latino and Caribbean overtones to the menu. My chef-de-cuisine there is Guillermo Tellez. He’s from Michoacan, so it’s kind of a coming home for him and he’s excited to take what he’s learned here, our philosophies and presentations, and go back to his native land and combine them with the influences from his youth. I’ve also got five exceptional staff members down there running it for me, and I’ll be there each season to put a new menu in place. It’s a way for us to express ourselves in a different venue, to let our hair down a bit.

It’s been argued that the leaps made in the American restaurant industry as far as quality of food have not been matched by a similar leap in quality of service. Would you agree?
I don’t know if I would agree with that. I hear the rap all the time that there are too many actor/actress/models taking service jobs. But even those people can be smart people, and they can be dedicated and interested in food. And then you still see people that do this as a career. I think we have some great service in this country. In general, even in midlevel restaurants, I see good service and people who care about wine and food. And it’s without the arrogance of what we think of as the traditional, formal waiter, the kind who would roll their eyes if you didn’t know what escarole was, or act put-off by the less-than-sophisticated diner. I think you’re seeing a nicer, gentler sort of service-staff member.

How does your own staff keep service up to the outstanding level of your food?
We never refer to our team as waiters or waitresses or buspeople. They are leaders of their stations, they’re navigators of an experience, and they try to understand the needs and desires of a given table. The individual who is taking care of a table is really playing a complicated game of chess, thinking 5 moves, 8 moves in advance. Whoever is running a specific table is empowered to do whatever they need to do to blow the diners’ minds. It goes beyond whether the staff knows the menu items. What’s exceptional for the staff is that they have power: They can open a $500 bottle of wine, they can give away a bag of cookbooks and sauces, or take people on a kitchen tour. They understand the expectation level of the diner and, no matter how awesome it may be, they exceed that expectation level.

You’re probably associated with vegetables more than any other chef in the country. What’s special about your approach?
Almost from the beginning we’ve offered a vegetable tasting menu at this restaurant, and even the non-vegetable dishes are vegetable-driven. We don’t serve a big piece of meat or fish and some small vegetables. Instead, you’ll find a very small piece of meat or fish and one or several vegetable components, whether as part of a sauce, part of a grain, a puree, or whatever it may be. Proteins can be somewhat uni-dimensional in texture, flavor and appearance, whereas vegetables can do things that are multi-layered. You don’t need 6 ounces or, God forbid, 12 ounces of meat — you’re eating the same thing over and over. I’d rather have 2 or 3 ounces, but have something like, oh, broccoli purée flavored with curry on the plate, and some carrots that have been braised with ginger juice strewn about, and a little emulsion of chervil spooned on top…. Suddenly I’m eating something that’s got complexity.

In the past you’ve said that you were ambivalent about genetically modified foods. Has your view changed?
I don’t know if ambivalent is the right word. I’m certainly not part of the politically correct group of chefs that all have to jump on the bandwagon and shout “We can’t do this!” I’m for progress at all times, in every field: in literature, economics, technology, and gastronomy. I think there is some validity to genetically modified food, although I’m not saying that across the board it should be produced. I’m not saying it should be employed just to mass-produce things in a cheaper way. But we might be able to feed people who are incapable of feeding themselves now, and do it in ways that have never been done before in the history of our planet. I think we have to understand that, and not react with the knee-jerk leftism that seems to be the prevailing mindset among chefs.

Your newest book, Raw, published in this past October, is a collaboration with chef Roxanne Klein on raw foods. What was the genesis of the project?
Well, Roxanne and her husband Michael and I have been great friends for 14 years. They’ve come here many times, first as vegetarians, then as vegans and, in the last four years, as raw-food devotees. Prior to Roxanne opening her restaurant in Larkspur, we got to talking about doing a book together, and one thing led to another. (We have a lot of experience writing books, as you probably know; we’ve got about 10 books out at this point.) For me, eating raw food is a very vital, extraordinary way to approach food. Roxanne is a guru, it’s just amazing what she does. What I try to do is mesh a certain kind of approach to food with her understanding of raw food. Putting the two together is a celebration of flavor that’s beyond alternative or health food. There are no political overtones or anything like that. It’s just about food, and it just so happens that everything in the book is raw.

Your PBS cooking show, “The Kitchen Sessions,” is done without a script or advance planning. What’s the premise of the series?
We’ve shot three seasons, and we’ve just finished another 26 episodes; they’ll begin airing in the spring of 2004. The premise is to show some cooking technique or preparation technique for a few minutes in the restaurant kitchen during service. Then, the show segues into the studio kitchen, which is housed right next to the restaurant space, and we do a simplified, deconstructed version of what you saw happening in that very intense restaurant space. We show that you don’t have to make this crazy complicated sauce; we could do a derivative of that, and make it accessible. So the idea is to show what happens in a very intense high-powered, four-star restaurant kitchen, and then show how it can connect to a home kitchen.

A few years back, you were once quoted as saying, "I especially love New Yorkers. They're so full of themselves, walking in and dropping the names of the places at which they eat three times a week." How do you feel about now opening a restaurant in the AOL Building in New York next fall?
People sometimes come in with a little chip on their shoulder, wanting us to prove something. And I think that’s great. We’re excited to open in New York, because it’s the food capital of the world. And you have this concentration of sophisticated people — and a lot of them certainly let you know how sophisticated they are. You also have international travelers, and you have a great culinary community, and the great chefs of the country. We’re not going to duplicate the Chicago Charlie Trotter’s. The restaurant won’t be unlike what we’re doing in Mexico; the menu will be seafood-oriented, a la carte, and it will be a little more casual than this place. We’re very excited to be a part of the restaurant experience in New York City. We should be opening in autumn ’04. So for all those at the Institute who are interested, they should begin to send their resumes in February or March….

You’re known for outstanding contributions to the community. What’s your philosophy about reaching out beyond the restaurant world?
I think it’s the obligation of a business operator to do those sorts of things. First and foremost, of course, you have to be a profitable enterprise. And then you have to take care of your team, and then you absolutey have to take care of your clients. Once you’ve done that, then you must share your largesse with your community. You need to make a difference from an aesthetic standpoint, a cultural standpoint, and from a social standpoint. And I don’t say this coming from a liberal prespective; I’m coming at this from an enlightened entrepreneurial perspective — it makes a difference to your business when you affect some good in your area.

You’ve been particularly recognized for The Charlie Trotter Culinary Education Foundation. What is the foundation?
It’s something we started about 4 1/2 years ago, and it’s a two-pronged program. The first part is our culinary education foundation, where through a series of special events we raised just over $400,000 to provide scholarships and grants for young people who otherwise wouldn’t have the means to go to culinary school. But the more interesting part to me is our Excellence Program. Three nights a week we have Chicago public high-school students come here and have the Excellence Experience. Twenty students and two or three teachers arrive at 5 o’clock on a school bus. They’re given a tour of the dining rooms, the wine cellars, the kitchen, then they sit at one big table in our studio kitchen space. For the next two hours, they have eight or ten courses, much like what diners in the restaurant would have, and they are introduced to about a dozen staff members: sommelier, sous-chef, pastry chef, fish cook, dining-room manager. The staff members talk about how they pursue excellence everyday and the students ask questions of each of our people. It’s not about recruiting people into the hospitality field — it has nothing to do with that. The message is nothing more than you get what you give, and if you want a lot from life you have to give a lot. It’s a great sight, when at 7 or 7:30 at night the students are done, and they’re just giddy with excitement, and they’ve had sea urchin and sweetbreads and lamb’s tongue, which they’ve never had before. And the school bus pulls back up in front of the restaurant, vying for space with stretch limousines and luxury automobiles, the students come tumbling out the door. It’s great fun for us.

You staged in kitchens as part of your own culinary training. What experiences from that stand out to you?
Well, for one thing I saw a lot of what not to do. You see filthy kitchens, you see people who put a lot of care into a dish, but when they have to sweep and mop or wash dishes or take trash out, they don’t put any care in it. But to me all the tasks in a kitchen are identical. You need to sweep a floor with the exact same concentration and the same care as you would use to cut a piece of turbot. Most people think one thing is hugely more important than the other; they’re completely missing the point.

Any words of wisdom for culinary students at the outset of their careers?
Yes, stay away from titled positions, and don’t worry about salaries. You need to look inward, you need to be humble, you need to learn not just about technique and the restaurant life, but also that both service and cuisine are of identical importance. Beyond that, you need to read, and read, and read. Literally everything, not just food or cooking or food history. You need to read literature, you need to challenge yourself and learn how to think critically, and how to juggle opposing or disparate thoughts. You need to be a leader, and you’ll never be a great leader unless you can distill an idea and communicate it others. Beyond that, where ever you are, whatever the expectation of you, your own expectation of yourself has to exceed that.

Charlie Trotter’s
816 West Armitage
Chicago, IL 60614
773/248-6228
www.charlietrotters.com